Shipping takes between 2 to 14 days.

The jewelry packaging and shipping process lasts between 2 and 14 days.

GIRA jewelry is a micro-company with a personalized service, which takes care of all the details of your pre-shipment.

Free Shipping from €100 to mainland Portugal

Our online store offers free shipping on purchases over €100 to mainland Portugal within 2 and 14 days, with the remaining shipping costs relating to the country where the jewelry will be delivered, regardless of what you purchase. Orders will be shipped from the moment the purchase is completed and can be delivered, on average, between 2 and 14 working days after that date, unless stock runs out, depending on the country of destination.

Thank you for choosing GIRA Joias. We want to ensure you have a rewarding experience when exploring, evaluating and purchasing our jewelry. If there is a problem with your purchase or if you are not completely satisfied, we offer a 15-day period for complaints, allowing us to issue a refund and accept the return of the purchase.

To return a product, follow the following guidelines:

Refunds

At GIRA Joias, we are committed to offering the best products to our customers. Each piece is meticulously inspected, checked for defects and packaged with the utmost care to ensure your satisfaction and to make you fall in love with our products.

In rare cases, stockouts or problems with inventory and quality checks may occur, which may lead to your order being cancelled. In these situations, you will be informed in advance to avoid unnecessary worries. If payment was made online, the refund will be processed as soon as we confirm the cancellation of the order.

We carry out a rigorous quality check before processing each order and ensure that the packaging adequately protects the products during transport. However, GIRA Joias is not responsible for damage caused to products during transit or transport.

When we receive the returned product, it will be inspected to ensure it meets the guidelines mentioned. If everything is in order, we will refund your purchase. Refund processing may take a few days, but you will be notified as soon as the amount has been credited.

If you have any questions or require assistance, please do not hesitate to contact us. We are here to ensure you have the best experience possible with GIRA Joias.

Jewelry is more than just accessories; They are precious pieces that carry memories and reflect your personality. To ensure that your jewelry maintains its beauty and shine over the years, it is essential to take proper care of it. Here are some important tips to help you preserve your jewelry:

1. Regular Cleaning
   
   Clean your jewelry regularly to remove dirt, oil and other residue. Use a mild solution of warm water and neutral soap, and a soft-bristled brush to gently scrub the pieces. Avoid aggressive cleaning products that could damage metals and precious stones.
   
   
2. Proper Storage
   
   Store your jewelry in dry, cool places, away from direct sunlight and moisture. Use jewelry boxes lined with soft fabric or velvet bags to avoid scratches and damage. Keeps pieces separate to prevent them from tangling or scratching each other.
   
   
3. Avoid Chemicals
   
   Remove your jewelry before using cleaning products, cosmetics, perfumes and lotions. The chemicals in these items can cause discoloration and damage to your jewelry. Likewise, avoid wearing jewelry when swimming in pools or the sea, as chlorine and salt can be harmful.
   
   
4. Professional Maintenance
   
   Take your jewelry to a professional jeweler for cleaning and periodic inspection. This will help identify and correct problems, such as loose stones or wear, before they become more serious. Regular maintenance can extend the life of your jewelry and ensure it stays in great condition.
   
   
5. Careful Use
   
   Avoid wearing jewelry during intense physical activities or when carrying out household tasks that could cause impacts or friction on the pieces. Remove jewelry before bed to prevent it from getting tangled or accidentally damaged.
   
   
6. Protection Against Abrasive Products
   
   Some precious stones and metals are more delicate and can be damaged by abrasive products. Check the specific recommendations for each type of jewelry and avoid products that could cause damage.
   
   By following these simple tips, you can preserve the beauty and value of your jewelry over time. Remember that proper care of your jewelry not only protects your investment, but also ensures that it continues to be a source of joy and elegance for years to come.

At GIRA Joias we have several payment methods so that you can more easily access our jewelry. Of these payment methods we name:

• Visa
• MasterCard
• Conductor
• American Express
• Paypal
• and many more payment methods.
  

After choosing your favorite jewelry, go to your shopping cart and choose the payment method that suits you best.

At GIRA Joias we are here to make your days happier and more stylish!